We welcome any OEM Order ,and for the bulk order price ,pls feel free to ask for the best price.
1.How can i pay for the order? Do you accept the Paypal as payment?
Of course ,We accept the paypal as payment.(Paypal must pay more 5% for the fee).
Pls contact with us before you place the order. For we must calculate the shipping cost for you first. Pls reply to china-roomba@hotmail.com or cherry@fastcleaner.com.cn
2.How much for the shipping cost?
Pls tell us your detailed address ,post code. we will show you diffferent price for different shipping way.
3.What is the cheapest shipping way?
Usually by CHINA POST or EMS ,is more cheaper ,but in fact,it all depends on how many that you buy,the more you buy the cheapest shipping cost is it.
4.How long will take it to my home?
By EMS: It always take about 10days
By China Post: it always take about 20-30days.
BY DHL,UPS,FEDEX,TNT: It always take about 3-7days.
5.Must i pay for the tax?
Usualy ,we will mark it as "gift" or "sample" in lower value for you. You maynot pay for the tax or pay less for it ,but it all depends on your local custom .
6.How long for the warranty time?
One Years, We can supply the free parts for you if any quality problem.
7.When i receive the goods, and found that the robot is unwork or is faulty ,what can i do?
Pls contact with us ASAP, and show us the photo or take a video, we must find what is the main reason. After we confirm that ,to resend new one to you ,or return the fund back to you.
8.After a long time use ,There are something wrong with the robots ,what can i do?
Pls do not worry ,contact with us ASAP.Also to show the photo or video. We will supply the free spare parts for you to repair.
9.Who will pay for the shipping cost if there are something wrong with the robots?
We always supply the free spare parts to our client ,but the buyer must pay for the shipping cost.
Any problem or for the larger order discount ,pls feel free to write the email to china-roomba@hotmail.com or cherry@fastcleaner.com.cn